Esparto

yogafashion europe

Consumer Information & Help

Shipping costs

ebay

Here we start a new page for FAQ and tips.


Online Dispute Settlement

The European Commission has opened up a platform for non-judicial settlements of disputes that came up through online contracts of purches. You find this platform here: http://ec.europa.eu/consumers/odr.

ESPARTO does not have to use this platform.

Shipping into European Countries outside Germany:

For shipping costs see Shop.

Collect on delivery (pay to the postman): not offered

For bank transfer: SEPA-transfer (with IBAN and BIC (SWIFT)). From outside Germany we do not recommend bank transfer as there may be extra fees. Please ask your bank. ESPARTO does not reimburse extra bank fees.


Shipping within Germany is free for orders for at least € 30.-.


The shipping costs for return shipments have to be paid by the customer. For a possible re-delivery see the above conditions. Reasonable exemptions only after prior arrangement.

Problems with info@... emails

Please avoid to use an info@... email address. Our shop system does not seem to support it.
With this address you would not receive an automatic confirm.
This is an international convention for info@... emails. They are not supported by automated systems and group mail systems. This is protecting info@... emails from spam.

 


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Latest update on 09/15/2023